“A member of your VSO team stepped into new capabilities for the Managed Services team, Teams Phones & Telephony. He mastered each in short order and in time for Go-live. He figured out the technologies and licensing, set up a hotline, a call tree and a phone queue for 400+ users to call in for VSO Helpdesk support. He also added Teams Phones for our users. Thank you for this effort. You made a complicated configuration look like a walk in the park.”
