Laura Richardson

What is your role at VSO? I am the Chief Technology Officer at VSO. I oversee service offering development and lead our Cloud Center of Excellence, architects and technologists working closely with our customers and managed services teams. These individuals are tasked with driving integration, automation and innovation into our cloud and hybrid services for VSO and our customers.


What experience did you have before joining VSO? I began my career in infrastructure, fixing enterprise class servers, network and storage for Hewlett Packard. After a switch to project work including high availability and disaster recovery solutions for customers in Telco, Retail, Finance and Healthcare sectors, I joined Novus Consulting Group in 2003. In 2008, like much of our leadership team, I joined IBM via acquisition of Novus. I achieved the appointments of Senior Technical Staff Member and Distinguished Engineer at IBM for the business and financial impact of storage optimization innovations for IBM and Big Blue customers.


What brought you to VSO? When Steve and John told me about VSO, I loved the mission and was determined to join – to build a managed services company at scale with a US veteran-focused workforce is an exciting endeavor.

What is something you love about VSO? My favorite VSO Principle is “Leadership is an Attitude, not a Position”. We look for/have leaders in every position in our company.


What keeps you busy outside of VSO? Outside of VSO, you will find me hiking with my husband, exploring technologies, and watching adventure/sci-fi movies. We root for the Tennessee Titans, the Tampa Bay Lightning and the Rays.