Our Delivery Methodology
Who
“Level 4 Engineering” provides industry leading experts in all Core Competencies
Analytics, Automation, and Instrumentation allow use of US based Level 1-3 Veteran delivery that provides Extreme Ownership at lower costs
VSO has developed a staffing approach that focuses on hiring Veterans-particularly disabled vets-and providing them an environment of training, automation, and mentorship that ensures they are effective very quickly.
How
Agile-based Innovation Cycle with discreet and attainable cyclic goals- resulting in hybrid deployments that accelerate customer time to value.
ITIL based Service Management to include:
- Cross Platform Service Assurance
- Service & Project Governance
- Unified Contracts Management
What
Hybrid cloud focused – Cohesive Service Management of data across hybrid environments
- On-Prem
- Private
- Public
Scaling down to US delivered IaaS and PaaS for data center customers
Core Competencies
VSO is focused on the value layers of:
Governance & PMO
Governance starts with Extreme Ownership
- Agile-based training and methodology
- Focus on client business outcomes
- Use of automation, including use of market leading IBM tools
- Credentialing Management
- PMO for projects
- Rapid delivery and iteration
- Regular playbacks with stakeholders
IT Service Management & Services Assurance
Service Management & Service Assurance
- Use of analytics to preempt issues
- Client focused issue prioritization and automation
- Deep ServiceNow competency
- IBM Control Desk
- Focus on Data Usage & Optimization to predict problems before they happen
- Intense use of Automation and Exploitation of Existing Tools
- ITIL
Contracting & Invoicing
We oversee contracts, invoices and brokerage
- Annuity or project based hybrid cloud assurance services
- Partnership / integration with IBM teams such as IMI, GTS,
Migration Services and IBM Cloud - “Back to Back” billing and reporting from Cloud vendors
- Ability to unify financial transparency
- Can provide showback or chargeback for internal cloud, and unified billing for hybrid
