Solutions

Service Management

Ensuring that the symphony of services and systems a customer has performs to the level of performance and reliability that they require.

Migration Services

VSO specializes in tools based migration methodologies catered to the individual customer requirements.

Our migration services focus on bidirectional movement from current to tailored hybrid environments.

Managed Services

VSO’s managed services align to cloud migrations and custom hybrid service management.

Our services are pre-priced, pre-designed and pre-scoped to integrate and augment cross-service core competencies, including on-premise infrastructure and private clouds, AWS, Azure, IBM Cloud, VMware, and ServiceNow Design & Support.

Our Delivery Methodology

Who

“Level 4 Engineering” provides industry leading experts in all Core Competencies

Analytics, Automation, and Instrumentation allow use of US based Level 1-3 Veteran delivery that provides Extreme Ownership at lower costs

VSO has developed a staffing approach that focuses on hiring Veterans-particularly disabled vets-and providing them an environment of training, automation, and mentorship that ensures they are effective very quickly.

How

Agile-based Innovation Cycle with discreet and attainable cyclic goals- resulting in hybrid deployments that accelerate customer time to value.

ITIL based Service Management to include:

  • Cross Platform Service Assurance
  • Service & Project Governance
  • Unified Contracts Management

What

Hybrid cloud focused – Cohesive Service Management of data across hybrid environments

  • On-Prem
  • Private
  • Public

Scaling down to US delivered IaaS and PaaS for data center customers

Core Competencies

VSO is focused on the value layers of:

Governance & PMO

Governance starts with Extreme Ownership

  • Agile-based training and methodology
  • Focus on client business outcomes
  • Use of automation, including use of market leading IBM tools
  • Credentialing Management
  • PMO for projects
  • Rapid delivery and iteration
  • Regular playbacks with stakeholders

IT Service Management & Services Assurance

Service Management & Service Assurance

  • Use of analytics to preempt issues
  • Client focused issue prioritization and automation
  • Deep ServiceNow competency
  • IBM Control Desk
  • Focus on Data Usage & Optimization to predict problems before they happen
  • Intense use of Automation and Exploitation of Existing Tools
  • ITIL

Contracting & Invoicing

We oversee contracts, invoices and brokerage

  • Annuity or project based hybrid cloud assurance services
  • Partnership / integration with IBM teams such as IMI, GTS,
    Migration Services and IBM Cloud
  • “Back to Back” billing and reporting from Cloud vendors
  • Ability to unify financial transparency
  • Can provide showback or chargeback for internal cloud, and unified billing for hybrid

Contact Us Today To See How VSO Can Deliver Fully-Managed Hybrid-Cloud Solutions

Talk To A Representative

(703) 544-9913