Large Insurance Company

We offer several services within the CCoE and can tailor what we deliver to customer need:

  • Begin with Design Thinking Workshops to define “Hills” of success with the customer. We then prioritize and build a roadmap with the customer, including capturing environmental details and building a backlog
  • Run projects in Jira, breaking Hills into epics, stories and tasks, typically in a three-month release schedule of two-week sprints
  • Perform discovery and use a hybrid service catalog to assess an application’s suitability to be moved/modernized
  • Build a Design Authority to foster and promote technical vitality for our customers
  • Build an Architecture Control Board to build/review/refine architectures, solutions, standard operating procedures, pre-go-live checklists, etc.
  • Define and implement best practice automation and development tools to accelerate deployment for our customers
  • Lead steady state programs, such as monitoring, infrastructure code life cycle and IAC governance
  • Develop client service offerings, such as VSO’s FogLifter and Managed Services
  • Stand up DevOps CI/CD pipelines and Automation practices for customers
  • Measure performance and provide feedback to the business via our Theta Scoring System


The VSO Cloud Center of Excellence (CCoE) focuses on the Customer’s iconic user experiences and builds a framework that aligns technology, Agile, DevOps and governance to deliver these to the business. We begin with Design Thinking, then help customers modernize and migrate, with US Veteran based operations and performance-based feedback