The proliferation of IT management tools has created a fog of data, often from overlapping sources, that makes getting accurate, actionable, and timely information from the right systems of record at the right time nearly impossible.
To extract and analyze this data, many organizations rely on exports and manual manipulation. Spreadsheets are unfortunately still the most pervasive reporting tools in the world.
VSO has developed a comprehensive set of APIs to allow timely and accurate measurement of SLAs/XLAs with correlation to your Systems of Record to ensure accuracy of inventory.
FogLifter can automate the extraction and analysis of your data from structure and unstructured data sets-allowing you to keep your investment in existing systems, but eliminate the “frequency of garble” produced by multiple, overlapping systems.
FogLifter’s technology allows each step in the process to be customized to individual customers yet allows for continuous upgrades of the core system so that customers can immediately take advantage of new features on a regular basis.
Customers can choose to host the core system in their on-premise datacenters or utilize a VSO-hosted system.
FogLifter Saves Customers Millions:
- For one of the largest US healthcare providers, FogLifter allowed their team to reduce from 22 FTEs working 10 days/mon to 2 = providing >$3M in annual cost savings
- For Outsourcers, FogLifter has Unstuck millions in unbillable revenue
- And save $1M+ per account in annual FTE costs/effort on “spreadsheet wrangling”
FogLifter is a systems visibility tool that gathers and processes business data from disparate systems, and then summarizes it into concise, real-time reports.
Customers can use FogLifter to independently monitor systems, gather performance data, or process any type of regularly generated business metric. Data can be exported to a customer-specified visualization tool for analysis or viewed in dashboards such as ServiceNow or Amazon QuickSight.
FogLifter is a systems visibility and intelligence service product that gathers and processes business and technical data from disparate systems, and then summarizes it into concise, real-time reports.
- Via direct system access
- Via API input
- Via file ingestVia file ingest
- Via email
- SLA measurements
- Consumption and Capacity measurements
- Endpoint to RU calculation for invoice and billing
FogLifter’s loosely coupled architecture can be quickly deployed in and customized to a variety of enterprise environments.
The architecture is designed to ingest any type of information from any source, including but not limited to databases, documents, and e-mails.
Data is then processed and stored, with any attached metadata, as a standardized metric inside the FogLifter database. This metric is then immediately exported to real-time reports and visualizations.