Thom Walters
Director of Managed Services
Thom Walters
What is your role at VSO?

As the Director of VSO’s Managed Services I strive to guide our vSQOD team in the commitment to meeting and exceeding all needs of our clients with the highest quality. I also work as a Cloud Architect and leading VSO’s DevOps initiatives.

What experience did you have before joining VSO?

Through my 30 years of experience in Information Technology, I have had the privilege of working through a diverse number of roles within the IT field. I began as a Unix administrator for a number of small companies in Tulsa, Oklahoma before being hired to help with capacity planning and performance management for travel, focusing on Travelocity.com. After leaving Sabre I was provided the opportunity to work as a storage administrator at a national communications company, which lead to my concentration in architecting storage solutions. In 2003 I was hired by Novus Consulting Group, allowing me to share my storage experience with a large number of Novus Customers until we were acquired by IBM. During my 10 years with IBM I helped develop the storage backend for the IBM cloud offering as well as work leading a development team on automated solutions for IBM’s Global Technology Services.

What brought you to VSO?

Having worked with the executive team at Novus Consulting Group in the early 2000s, I was more than enthusiastic to join the VSO team when they told me they were starting VSO. It was very exciting to work with some of my favorite people 11 years after the acquisition of Novus by IBM. I knew with the VSO leadership team, the future for VSO was bright, and there has not been a day I have regretted the decision.

What is something you love about VSO?

There are a number of things that I love about VSO, from the Veteran mission to having published First Principles that both help identify VSO as an honest and straight forward corporation, as well as provide guidance to both customers and employees the work ethic VSO has a foundation. Additionally, having started with VSO from nearly the beginning, I have enjoyed watching the company grow from year to year, and getting the opportunity to work at VSO with many of the people I have known for over 20 years.

What keeps you busy outside of VSO?

Outside VSO I enjoy spending time with Denise and our 5 grown daughters and our newly welcomed grandson. I also enjoy trying and learning new things from additional technologies skills to woodworking. I also enjoy cooking and golf. My goal in life is to never stop learning and trying new things.