• Solutions
    DESIGN
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable. Let’s work together to thoughtfully select the best Hybrid Cloud Solution for you.
    Solution Deep Dive User Success Stories
    User Focused
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable.
    Solution Deep Dive User Success Stories
    Architecture
    VSO’s entire organization participates in regular “Design Authority” sessions led by our Architecture Review Board to ensure consistent development practices through collaboration, emergent design, intentional architecture, and design simplicity. We emphasize industry certifications at all levels as a requirement for career advancement.
    Solution Deep Dive User Success Stories
    MIGRATE
    VSO maintains a Rosetta Catalog® of comparative cloud and infrastructure functionality across vendors with standardized definitions, steps & timeframes necessary for any combination required. In a constantly improving codebase, we have scripted and automated many of the cloud and infrastructure deployment activities.
    Solution Deep Dive User Success Stories
    Catalog
    VSO maintains a Rosetta Catalog® that allows instant comparison of cloud and infrastructure functionality across vendors with standardized definitions. These definitions have been paired with a standardized Service Catalog that details all steps & timeframes necessary for any Build or Migration activity. As part of these two pieces of IP allow you to easily map where you are, and precisely how much time, money, and effort will be required to get you where you want to go.
    Solution Deep Dive User Success Stories
    Deployment
    VSO maintains a constantly evolving codebase to automate as many elements as possible of build and migration activities. Utilizing technologies like Terraform, Ansible, and more traditional scripting tools, we are constantly growing our library of automated deployments to make your journey as predictable and cost effective as possible.
    Solution Deep Dive User Success Stories
    OPERATE
    VSO has VSQOD teams managing environments from multi-cloud to traditional infrastructure to contact centers through our Mpathic subsidiary. Regardless of the offerings or support level required, we have developed team methodologies built on our military veteran culture, so you know your workload is secure, stable, and affordable.
    Solution Deep Dive User Success Stories
    vSQOD
    Our vSQOD Managed Services® allow you to bring on as much, or as little, support as you need. VSO’s Service Quality Operation Division is our managed service methodology. Our veteran delivery ensures secure, consistent, and cost-effective operation of infrastructure, cloud and hybrid environments-from Level 0 through Level 4 support.
    Solution Deep Dive User Success Stories
    Mpathic
    VSO currently has over 500 trained staff, experienced with handling PHI, PII, and inbound phone support.
    Solution Deep Dive User Success Stories
    OPTIMIZE
    Whether we are managing your environment or not, we have developed IP to help you optimize operations, with transparency to costs, quantities, and XLAs and predictable cost and velocity of DevOps.
    Solution Deep Dive User Success Stories
    VaaS
    VSO VaaS offering makes the cost of DevOps predictable by fixing the cost per story point for DevOps support. We provide complete software development support within a managed, Agile framework.
    Solution Deep Dive User Success Stories
    FogLifter
    Spreadsheets are unfortunately still the most pervasive reporting tool in the world. VSO has developed a comprehensive set of APIs to allow timely and accurate measurement of SLAs/XLAs with correlation to your Systems of Record to ensure accuracy of inventory. FogLifter can automate the extraction and analysis of your data from structure and unstructured data sets-allowing you to keep your investment in existing systems, but eliminate the “frequency of garble” produced by multiple, overlapping systems.
    Solution Deep Dive User Success Stories
    DESIGN & ARCHITECTURE
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable. Let’s work together to thoughtfully select the best Hybrid Cloud Solution for you.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    USER-FOCUSED DESIGN THINKING
    Our certified Design Thinking advisors take a User-Focused approach to Agile IT. This method infuses all of our design and architecture activities. Our approach focuses on making your journey to cloud tactile, understandable, and achievable.
    AGILE ARCHITECTURE
    VSO’s entire organization participates in regular “Design Authority” sessions led by our Architecture Review Board to ensure consistent development practices through collaboration, emergent design, intentional architecture, and design simplicity. We emphasize industry certifications at all levels as a requirement for career advancement.
    MIGRATIONS & DEPLOYMENTS
    VSO maintains a Rosetta Catalog® of comparative cloud and infrastructure functionality across vendors with standardized definitions, steps & timeframes necessary for any combination required. In a constantly improving codebase, we have scripted and automated many of the cloud and infrastructure deployment activities.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    ROSETTA CATALOG®
    VSO maintains a Rosetta Catalog® that allows instant comparison of cloud and infrastructure functionality across vendors with standardized definitions. These definitions have been paired with a standardized Service Catalog that details all steps & timeframes necessary for any Build or Migration activity. As part of these two pieces of IP allow you to easily map where you are, and precisely how much time, money, and effort will be required to get you where you want to go.
    ORCHESTRATED DEPLOYMENTS
    VSO maintains a constantly evolving codebase to automate as many elements as possible of build and migration activities. Utilizing technologies like Terraform, Ansible, and more traditional scripting tools, we are constantly growing our library of automated deployments to make your journey as predictable and cost effective as possible.
    OPTIMIZE
    Whether we are managing your environment or not, we have developed IP to help you optimize operations, with transparency to costs, quantities, and XLAs and predictable cost and velocity of DevOps.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    FOGLIFTER
    Spreadsheets are unfortunately still the most pervasive reporting tool in the world. VSO has developed a comprehensive set of APIs to allow timely and accurate measurement of SLAs/XLAs with correlation to your Systems of Record to ensure accuracy of inventory. FogLifter can automate the extraction and analysis of your data from structure and unstructured data sets-allowing you to keep your investment in existing systems, but eliminate the “frequency of garble” produced by multiple, overlapping systems.
    VELOCITY AS A SERVICE
    VSO VaaS offering makes the cost of DevOps predictable by fixing the cost per story point for DevOps support. We provide complete software development support within a managed, Agile framework.
    OPERATE
    VSO has VSQOD teams managing environments from multi-cloud to traditional infrastructure to contact centers through our Mpathic subsidiary. Regardless of the offerings or support level required, we have developed team methodologies built on our military veteran culture, so you know your workload is secure, stable, and affordable.
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    Solution Deep DiveUser Success Stories
    vSQOD®
    Our vSQOD Managed Services® allow you to bring on as much, or as little, support as you need. VSO’s Service Quality Operation Division is our managed service methodology. Our veteran delivery ensures secure, consistent, and cost-effective operation of infrastructure, cloud and hybrid environments-from Level 0 through Level 4 support.
    CONTACT CENTER SUPPORT
    VSO currently has over 500 trained staff, experienced with handling PHI, PII, and inbound phone support.
    click the section to see details
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Trenton Keen
Q&A with VSO’s
Why did you decide to serve?

I heard a recruiter talk about cavalry scouts during a presentation. Thought that sounded pretty neat so I decided to become one.

VSO Role:

Military Apprentice – Solution Architect Apprentice

Date Joined:
12th April 2021
Why did you join VSO and how has the experience been for you?

I was looking on Linkdin for jobs and I came across a post from Nick Curry talking about an exciting opportunity for transitioning service members. The rest is history, I am beyond grateful to VSO for providing me so many opportunities for professional development. The culture is amazing, and the people are the reason for that.

Military Life:

I was a scout for 8 years and an artilleryman for 3. During my service I came across an opportunity to provide honors to deceased veterans. I cannot think of a more humbling and sobering job. I was trained by previous members of the Old Guard in Arlington National Cemetery. I trained more than 60 individuals on how to perform military honors. I was the NCOIC of a regional office. I completed more that 1500 funerals over a span of 8 years in the Military Funeral Honors Program.

Family Life:

I Married my best friend in 2013. She gave me 2 awesome children. I enjoy hanging out and doing things with my wife and kids as well as attempting to take strokes off my golf game. Video games are cool also!