Key Tenets of a Security Operations Center

Cybersecurity is a complex, ever-evolving challenge that requires a comprehensive approach. Applications, data, operating systems, infrastructure, and identity and access management systems all must be protected. Prevention is key, but so too are rapid response and recovery. Understanding this multilayered system is a critical first step to protecting your enterprise. 

By using the analogy of a beehive, we can simplify the complexity of cybersecurity. A successful Security Operations Center’s numerous operations are akin to the tasks performed by bees in a hive. Worker bees provide prevention, patrolling the hive and acting as a first line of defense. The worker bees clean and repair the hive, functioning like regular system updates and patch management. Worker bees control access to honey stores, similar to managing data access. Soldier bees quickly mobilize the moment a threat is detected to confront and neutralize intruders, acting as an incident response team. Guard bees regulate entry to the hive, acting as firewalls and authentication systems. They remain alert even after attacks acting as ongoing security monitoring, and they adjust their strategies based on new threats, mirroring effective cybersecurity practices.

Just like a beehive, a Security Operations Center (SOC) needs a combination of prevention, rapid response, access control, and constant vigilance to thrive. Effective cybersecurity requires proactive maintenance, swift threat response, strong access control, and adaptive defense strategies. 

A Security Operations Center (SOC) is built on three key tenets:

1. Continuous Monitoring and Prevention 

Continuous monitoring and prevention form a SOC’s foundation, leveraging several tools to maintain comprehensive visibility across the network and scan the digital environment for threats. A SOC utilizes a layered defense strategy to improve security by creating obstacles for an attacker looking to bypass security measures. This could begin with network firewalls, followed by endpoint security, and then internal monitoring and logging. In a virtualized environment this includes recording and comparing hashes of images and VMs looking for changes. 

Further, a system with strong cybersecurity infrastructure utilizes real-time monitoring and communication sharing between systems. Alerts should have automatic response triggers configured and may include system-to-system response triggers. This level of data correlation is crucial in real-time attack response. Modern systems include self-healing capabilities such as automatic patching, AI-based threat hunting, and adaptive firewalls. When an attack or failure is detected, the system can automatically adjust to minimize damage and ensure continuity.

2. Well-Defined Incident Response Plan

For ransomware or malware events, the SOC must have a well-defined incident response plan. This includes procedures for isolating affected systems and initializing containment, identifying present ransomware or malware strains, and steps for effective forensic analysis. Threats to monitor for and detect include anomalous or unusual network patterns, changes in encryption, and changes in hashes in the virtual environment. Once a potential threat is detected, the system triggers alerts, isolates the threat, and initiates countermeasures. Rapid initial incident identification is crucial in ensuring the best recovery point and an accurate starting point for forensic analysis. 

3. Effective System Recovery

Cyber operations support effective system recovery, including restoring systems from clean backups, conducting forensic analysis to investigate the attack vector, and implementing additional security controls. Recovery is complete when all systems are marked clean, hashes are correct and network traffic patterns are normal. A robust security architecture uses redundancy and decentralization and can involve distributed data centers, multiple firewalls, and failover systems. The goal is for the overall system to remain operational if one node or data center is compromised. 

SOC key success criteria include reduced mean time to detect and respond to threatseffective stakeholder collaborationand continuous improvement through metrics. Challenges often include talent retention, managing alert fatigue, and keeping pace with evolving threats. A successful SOC will meet these challenges and criteria to ensure information is effectively protected, reduce the possible attack vectors, and establish defense-in-depth to protect data and assets. Like a beehive, effective cybersecurity relies on organization, communication, layered defenses, and the ability to adapt swiftly to new threats and challenges. 

VSO’s support is critical to our customers, offering them access to dedicated security operations teams that partner closely with them to deeply understand their unique security challenges. By crafting customized strategies, we help them stay ahead of evolving threats and ensure the ongoing security and resilience of their organizations, empowering them to operate with confidence in an increasingly complex digital landscape.

About VSO:

VSO is an award-winning cloud managed services and consulting company serving the U.S. Public Sector and Commercial markets with a military veteran-led delivery team and innovative proprietary technical solutions. VSO provides services to design, build, and migrate secure applications and data. Our operations and optimization solutions give customers transparency, reliability, and predictability.

Author: Laura Richardson

From Marine Corps to Civilian Success: Darby Mee’s Inspiring Journey

VSO’s steadfast mission is to support U.S. Military Veterans throughout their transition from military to civilian life. Our Veteran Conversations Series, The Eleventh, is a cornerstone of this mission, offering monthly insights into the successful transitions of veterans into the IT industry.

This month, we’re highlighting Darby Mee, the current VP of Federal here at VSO. Darby is a 3rd generation Marine whose story is a powerful example of the resilience, adaptability,  and leadership that veterans bring to the civilian workforce.

Darby’s transition from a commander in the Marine Corps to his position at VSO illustrates the critical role of self-awareness and continuous improvement in the pursuit of success.

Darby found his path by leveraging resources like the Post 9/11 GI Bill to earn his MBA and transitioning into a pharmaceutical sales role before finding his path in the IT sector.

At VSO, we’re proud to support veterans, like Darby, by providing resources and opportunities to translate military experiences into civilian career success. Darby’s journey from the Marine Corps to the IT industry embodies the potential for all veterans to thrive in their post-military careers.

Take a moment to watch Darby’s story and discover more about Darby’s transition. Curious to learn more about how VSO is helping veterans navigate their new missions in the civilian world? .Check out VSO’s guide to hiring veterans over at hirevetsintech.com and see how veterans can transform your business.

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VSO Secures $50 Million Defense Contract

Release Date: November 14, 2023

We are thrilled to announce a significant achievement at VSO. We have secured a substantial deskside support contract for a large Defense contractor, valued at an impressive $50 million over the course of four years.

During the length of the contract, VSO will deliver outstanding deskside support services, bolstering our client’s IT assets at nearly 100 diverse locations. From manufacturing facilities to corporate offices and product test environments, our experienced team is poised to excel in a variety of environments, ensuring seamless IT operations and client satisfaction.

Moreover, in line with our commitment to growth and excellence, with the addition of this contract, we are thrilled to announce the addition of 185 highly skilled resources to our workforce, with the potential for further expansion in the near future.

This achievement reinforces VSO’s position as a trusted industry leader working to create affordable, integrated data information systems for organizations around the world. As always, we look forward to delivering exceptional results.

We are passionate about each of our customers’ long-term success, and we look forward to implementing our unwavering commitment to delivering unparalleled support and service excellence to this new partnership.

Virtual Service Operations is a U.S.-based managed services and engineering firm for infrastructure, cloud, and hybrid environments. Our military veteran workforce provides reliable, secure, and cost-effective solutions for companies in need of a flexible, affordable approach to hybrid architecture and data management.

VSO Receives 2023 Hire Vets Platinum Medallion Award from the U.S. Department of Labor

Release Date: November 8, 2023

[NOKESVILLE, VA]  – For another consecutive year, VSO is the proud recipient of the HIRE Vets Platinum Medallion Award for its patriotism and recognition of the values veterans bring to the workplace. U.S. Secretary of Labor Julie Su recognized VSO during a virtual award ceremony on November 8th, 2023 presented by the U.S. Department of Labor. This is the third year VSO has earned the platinum award, previously winning gold. The Honoring Investments in Recruiting and Employing American Military Veterans Act (HIRE Vets Act) Medallion Program is the only federal award program that recognizes employers who successfully recruit, hire, and retain veterans.

“VSO has consistently applied for and won the Dept of Labor’s #HireVetsAward to give confidence to any Veteran looking into VSO or considering working for VSO the assurance that they will be working for a company that meets the stringent standards required by the DOL,” says Duke Birch, Director of Veterans Programs.

“Displaying this medallion also increases the awareness of the value that Veterans bring to VSO, to our partners, other employers, and any organization that is wise enough to hire them.”

VSO joins 858 other companies from 49 states, plus the District of Columbia, who have shown a commitment to hiring veterans, but also ensuring that they have a long-term career and growth plan that uses the diverse skills they acquired through their military service.

Recipients of the 2023 HIRE Vets Medallion Award meet rigorous employment and veteran integration assistance criteria, including veteran hiring and retention percentages; availability of veteran-specific resources; leadership programming for veterans; dedicated human resource efforts; pay compensation and tuition assistance programs for veterans. VSO is proud to stand next to more than 1600 employers who have earned a HIRE Vets Medallion Award since 2018.

For more information about VSO’s veteran hiring initiatives please visit our website here.

Virtual Service Operations is a U.S.-based managed services and engineering firm for infrastructure, cloud, and hybrid environments. Our military veteran workforce provides reliable, secure, and cost-effective solutions for companies in need of a flexible, affordable approach to hybrid architecture and data management.

About the HIRE Vets Medallion Program:  The HIRE Vets Medallion Award is earned by businesses that demonstrate unparalleled commitment to attracting, hiring and retaining veterans. The 2024 HIRE Vets Medallion Award application period will open to employers on Jan. 31, 2024. For more information about the program and the application process, visit HIREVets.gov. There are different awards for large employers (500-plus employees), medium employers (51-499 employees), and small employers (50 or fewer employees). Additionally, there are two award tiers: platinum and gold.

The achievement of the GSA Multiple Award Schedule (MAS)

The achievement of the GSA Multiple Award Schedule (MAS) with IT Professional Services and Cloud Services SINs is a major milestone in VSO’s public sector strategy. Obtaining a GSA Schedule gives US Federal Government agencies the ability to readily procure VSO’s best-in-class hybrid cloud services and solutions.

GSA MAS is an indefinite delivery, indefinite quantity (IDIQ), long-term contract which was developed to assist federal agencies in purchasing products and services. These contracts contain pre-negotiated prices, delivery terms, warranties, and other conditions which streamline the buying process for federal suppliers and customers.

“From day one, VSO has excelled at supporting federal customers through our various industry partners. The award of our GSA Schedule allows us to directly support clients throughout the Federal market and will have a large impact on the growth of our Public Sector business.” – Michael Hilleary, VP Public Sector.

Congratulations to Michael Hilleary and the Federal Team for achieving this win!

#GSASchedule #GSA #GovernmentContracting #HybridCloud

Disabled American Veterans Outstanding Small Business Employer of the Year award!

This past weekend Stephen O’Keefe, our CEO, accepted the DAV (Disabled American Veterans) Outstanding Small Business Employer of the Year award!

We are glad to be a part of the effort to employ our US Veterans and thank DAV for recognizing us as a veteran-friendly employer and honoring us with this award!

If you are interested in joining our company, please visit https://lnkd.in/ekgrB-V to check out our current opportunities.

#DAVTampa21 #DAV #Veterans #SupportOurTroops #Vets #VeteranRecruiting

Amazon Web Services (AWS) Partner Transformation Program powered by TechData!

VSO is excited to share that we have successfully completed the Amazon Web Services (AWS) Partner Transformation Program powered by TechData!

The Partner Transformation Program (PTP) is an extensive assessment and training program which is focused on empowering and optimizing the capabilities of a company to build a successful AWS Cloud Business.

Throughout the program VSO received guidance from AWS and Tech Data as we worked together to optimize VSO Cloud Services so that we can best help our customers design, migrate, and operate their cloud journey!

Let us help you and your company on your journey to the cloud! To start the conversation, reach out to sales@vso-inc.com.

#Cloud #AWS #CloudComputing #AWSCloud #TechData #AmazonCloud #Training #Technology

VSO has been awarded SeaPort NxG

We are thrilled to announce that the US Navy has awarded VSO the SeaPort NxG indefinite-delivery/indefinite-quantity multiple award contract!

SeaPort customers are estimated to procure $5 billion in services annually over the remaining 2.5-year base contract period with additional 5-year option period.

VSO is excited to continue supporting the Department of the Navy! If you are interested in working with VSO through the SeaPort NxG, please contact seaport@vso-inc.com.

For the official DoD contract award notification, see: https://lnkd.in/gtnXDT5

#seaportnxg #seaport #nxg #idiq #primecontract #navy #don #usmc #dod #federalcontracting #vetsintech #MilitaryVeterans #cloudIT #ITservices

Virtual Service Operations

We are proud to announce that Virtual Service Operations has been awarded a position with Leidos on the NASA AEGIS contract. The Advanced Enterprise Global Information Technology IT Solutions (AEGIS) $2.5B/10-year contract will provide a broad range of IT services giving NASA – National Aeronautics and Space Administration the technical connective tissue to go to the moon and back.

View on Linkedin: https://lnkd.in/gi3syhG

#ITServices #NASA #VetsInTech #MilitaryVeterans #Cloud #CloudIT #Aerospace